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CLIENT SERVICES · 1+ years

Community Moderator.

مودريتور

Be the brand's voice in the comments and inbox — reply fast, handle complaints well, and turn interested followers into leads before they go cold.

On-siteSheikh Zayed, Giza, Egyptfull-time
Apply for this role →

What you'll do.

  • Respond to comments and direct messages across client accounts
  • Handle complaints calmly and on-brand
  • Qualify interested followers and pass leads to the team
  • Flag recurring issues and sentiment shifts early
  • Keep response times fast during campaign peaks

What we need.

  • Excellent written Arabic and good English
  • Fast, calm and on-brand under pressure — including when a comment thread turns hostile
  • You understand that the first reply is what closes, and that a warm lead goes cold in hours
  • Based in 6th of October, Sheikh Zayed or a surrounding area

Nice to have.

  • Experience with Meta Business Suite
  • Previous agency or customer-service background

Skills.

Community managementArabic & English writingComplaint handlingLead qualificationFast responseBrand voice

How we hire.

  1. You apply — we email you back the same minute to confirm we have it.
  2. We read it ourselves. No automated filter.
  3. If there's a fit, we invite you to an interview with the date and place in writing.
  4. You hear from us either way. A no is still an answer, and you'll get one.
Apply now →